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Reviews

Reviews Summary

Customers say they had a great experience with Verano Hill, praising the quality and craftsmanship of the bags they purchased. Many highlight the fast shipping and secure packaging, with orders often arriving earlier than expected. Consumers also noted that the bags look like Read More the photos online, which builds trust in the brand. Several reviewers mentioned receiving compliments when using their bags, and some shared that they are repeat customers due to their satisfaction with previous orders. Overall, people appreciate the style, durability, and accurate representation of the products.

Customer Reviews

Based on 1309 reviews
93%
(1215)
6%
(80)
1%
(13)
0%
(1)
0%
(0)
A
Anne Reding
Does NOT fit a smart phone

Very cute just as described
Hard to open
Does not fit a i phone 16

User picture
L
Licia Liumi Nakanishi
Beautiful pieces!

The pieces are well made. It’s a brand that you can acquire some timeless bags as well as more trendy ones. Plenty to choose from. The shopping experience was smooth.

j
jasmine walia
I loved my black tote bag.

I loved my black tote bag.

a
anto machipi
Amazing service and great Quality

You responded to my emails and the delivery was very smooth. The quality of the bags is outstanding. Will definitely be coming back. Thank you

C
Christina Bufalino
Thank you so much

Thank you so much, Vernon Hill, for the two amazing bags — one pearl and one sequin! I've received so many compliments on both. Your designs truly stand out and bring such elegance and sparkle to any look. Absolutely in love with them!

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Returns/Cancellations

Returns

You must return your item(s) back to us no later than 30 days from the delivery date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Returns can only be redeemed for store credit.

To complete your return, please click here

We offer free returns. Shipping label can be created from the link above.

Order Change/Cancellations

All orders can only be changed/cancelled within 12 hours from when the order is placed. This includes shipping address, quantity, and variant changes. We process orders quickly so if you could not contact us within 12 hours, you unfortunately will have to wait until you receive your order and return it back to us. If you made a mistake in your shipping address and fail to contact us within 12 hours, unfortunately we cannot guarantee your order will arrive to your correct shipping address.